Everything you need to know about working with Noveri. If your question is not here, get in touch and we will answer it directly.
Noveri is a web design and online presence agency for UK businesses. We design and build professional websites, help businesses get found on Google, and make sure your online presence reflects the quality of what you actually do.
We work with UK small businesses -- tradespeople, local services, retailers, and professional services businesses. If you need a professional website and want to be found by more local customers, we are likely a good fit. Book a free call and we will tell you honestly whether we can help.
We are based in the UK and work primarily with UK businesses, though we take on international clients when the project is a strong fit. Our entire process works remotely -- strategy, design, build, and delivery -- so location is never a barrier.
Yes. While we specialise in UK businesses, we work with international clients when there is a strong mutual fit. All of our communication and delivery is done remotely, so geography is not a limitation.
If you are an established business that is serious about growth -- not just looking for a nice website -- and you are ready to invest properly, we are likely a fit. The best way to find out is to book a free strategy call. There is no pressure, and you will leave with clarity on what is possible for your business.
Every project includes: strategy and discovery, professional copywriting, custom design, full development, SEO setup, testing, and launch support. We outline everything clearly in your proposal so you know exactly what you are getting.
No. Your proposal will outline everything included. The only additional expenses are third-party tools you may need (e.g. hosting, premium fonts, stock images) -- we will flag these upfront. If you want something added mid-project, we will discuss it separately before doing it.
We typically split projects into an initial deposit to commence work, with the balance due upon completion and before launch. For larger projects, we can structure payments across milestones. We issue a formal invoice and project agreement before any work begins.
Yes. We build sites so straightforward text and image changes are manageable without us. For bigger changes, our optional support plan has you covered with no long-term contract.
Just your business details and any brand assets you have. We handle everything else -- copy, design, build, and SEO. We will guide you through anything we need from you at each stage.
After signing, we will send a detailed onboarding questionnaire covering your business, clients, services, competitors, and goals. We also ask for any existing brand assets (logo, colours, fonts) if you have them. Beyond that, we handle everything -- copy, design, build. We aim to be as low-friction as possible for you.
We include two rounds of revisions per major deliverable (e.g. design mockups, copywriting, development). In practice, most clients are happy within one round because we do thorough discovery upfront. Additional revisions beyond the included rounds are quoted separately at our day rate.
Yes. If you are on a retainer, changes are handled as part of your monthly allocation. If not, we offer ad-hoc support at our standard rate. We also build sites so that straightforward content changes (text, images) are manageable without us -- we will show you how during handover.
We can manage hosting for you as part of a retainer, or we will deploy to your existing hosting/domain. We are flexible. We work with most hosting providers and can recommend fast, reliable options if you do not have one yet.
Yes -- SEO foundations are included as standard in every website we build. That means proper page titles, meta descriptions, heading structure, fast loading, and mobile-friendly design. We also set up your Google Business Profile as part of every project. For ongoing SEO improvements over time, we offer a monthly support plan.
We build every site to give you the best possible start. That means correct technical structure, local keyword targeting, and Google Business Profile setup. SEO takes time to build up -- but we make sure you are starting from the right foundation so you are not starting from scratch.
Yes, included with every website build. We set up or optimise your Google Business Profile so your business shows up correctly in local search and Google Maps. This is a significant part of local visibility and it is something we handle as standard -- not an add-on.
No agency can honestly guarantee specific business outcomes -- too many factors are outside our control. What we can guarantee is that we will build you a professional, well-structured website that gives you the best possible chance of converting visitors into enquiries. We are transparent about what is realistic and will not overpromise.
From day one, your website is working -- looking professional and giving visitors the information they need to contact you. SEO and Google visibility builds up over time. Most clients see improved enquiries within the first few months as their site gains traction in search results.
We include revision rounds in every project, and we do thorough discovery upfront so we are building something you are genuinely happy with. If something is not right within the agreed scope, we fix it. Our reputation matters -- we care about the quality of every site we deliver.